Photo Guidelines
For People
We want your gifts to be perfect, help us by following the tips below for selecting a great photo of you or your loved one!
- If your photo doesn't meet our criteria, don't worry - we have a dedicated team who checks all orders and will guide you on how best to take the perfect shot.
- Your head should be in a straight position with your chin pointing up. Make sure your photo is high quality, not pixelated, with all facial features visible when zoomed in.
- Your photo should include all of your head and hairstyle. Make sure nothing is cut off or hidden.
If you do not have a photo with the requirements above, do not worry - we’ve got you! Just send us what you have! We’ll do our best to ensure your gift is cute and makes your recipient smile. If for any reason, our team can’t use your photo/s, our team will contact you.
Photo taken at straight angle, with your chin pointing straight or slightly upwards.
Photo high quality, not pixelated, with all facial features visible when zoomed in.
Photo with all of your head visible - nothing is cut off or hidden.
For Dogs
We want your gifts to be perfect, help us by following the tips below for taking a great photo of your pet!
If your photo doesn't meet our criteria, don't worry - we have a dedicated team who checks all orders and will guide you on how best to take the perfect shot.
- Close-up photos work best!
- Try to get your pet to sit or stay still - ensure there's no blur.
- Take your photo at eye level with your pet.
- Take your photo in natural daylight and don't use flash.
- Make sure long floppy ears are part of the photo and are not out of frame.
Close up photos work best!
Take your photo at eye level with your pet.
Photo high quality, not pixelated or blured
Try to get your pet to sit or stay still.
Photo with all of the head of your dog visible
Make sure long floppy ears are in the photo.
If you do not have a photo with the requirements above, do not worry - we’ve got you! Just send us what you have! We’ll do our best to ensure your gift is cute and makes your recipient smile. If for any reason, our team can’t use your photo/s, our team will contact you.
Still have questions about your photo?
You can upload photos on this form! Our customer support team will be happy to look at them and let you know if we can use them
